Skills you'll gain: Microsoft Visio, Timelines, Dashboard, Data Visualization, Dashboard Creation, Data Visualization Software, Interactive Data Visualization, Peer Review, Data Presentation, Data Validation, Data Mapping, User Feedback, Milestones (Project Management), Usability Testing, Collaborative Software, Diagram Design, Automation, Business Process Automation, Visual Basic (Programming Language), Document Management

Skills you'll gain: ServiceNow, AI Workflows, Workflow Management, IT Service Management, Process Design, Digital Transformation, AI Enablement, Business Process Automation, Automation, Self Service Technologies, Artificial Intelligence, Service Management, Technical Support and Services, Service Improvement, Operational Efficiency, Incident Management, Event Monitoring, Change Management, Performance Analysis

Skills you'll gain: ServiceNow, Information Technology Infrastructure Library, IT Service Management, Problem Management, Service Management, Information Technology Operations, Digital Transformation, Change Control, Configuration Management, IT Management, IT Automation, Change Requests, Automation, Problem Solving, Data Integration, Design, Order Fulfillment

Skills you'll gain: Excel Macros, Customer Data Management, Event-Driven Programming, Customer Relationship Management (CRM) Software, Dashboard Creation, Dashboard, Customer Relationship Management, Business Process Automation, Microsoft Excel, Automation, IT Automation, Workflow Management, Management Reporting, Relationship Management, Operations Management, Business Operations, Real Time Data, Business, Build Tools, Productivity

Skills you'll gain: ServiceNow, Service Level, Systems Administration, User Accounts, Service Management, User Provisioning, Database Application, Security Controls, Business Process Automation, Enterprise Application Management, Email Automation, Role-Based Access Control (RBAC), System Configuration, Identity and Access Management, Information Management, Data Security, Automation, Content Management, Scripting

Skills you'll gain: AI Orchestration, AI Workflows, LangGraph, Agentic Workflows, LangChain, LLM Application, Tool Calling, Agentic systems, Generative AI Agents, Artificial Intelligence and Machine Learning (AI/ML), Generative AI, Prompt Patterns, Retrieval-Augmented Generation, Prompt Engineering, AI Integrations, Application Development, Data Visualization, Responsible AI, Large Language Modeling, Risking

Skills you'll gain: Marketing Automation, HubSpot CRM, Email Marketing, Email Automation, Marketing Operations, Content Performance Analysis, Conversion Funnel Analysis, Marketing Effectiveness, Customer Communications Management, Business Workflow Analysis, Marketing Analytics, Workflow Management, Customer Engagement, Personalized Campaigns, Performance Analysis, Process Design, Customer experience improvement, Automation, Marketing, Business Logic

Skills you'll gain: Visual Storytelling, Adobe Firefly, Adobe Express, Adobe Acrobat, Presentations, Generative AI, Content Creation, Creative Thinking, Adobe Photoshop, Creativity, Prompt Engineering, Adobe Illustrator, Storytelling, Visual Design, Graphic Design, Design, Branding, Artificial Intelligence, Communication, Digital Marketing

Skills you'll gain: Workflow Management, Business Workflow Analysis, Process Mapping, Process Management, Process Analysis, Process Optimization, Process Flow Diagrams, Business Process Management, Process Improvement, Team Performance Management, Operational Efficiency, Team Management, Team Leadership, Analysis

Skills you'll gain: SQL Server Integration Services (SSIS), Extract, Transform, Load, Data Warehousing, Data Transformation, Data Manipulation, Data Analysis, Microsoft SQL Servers, Data Integration, Data Mining, Advanced Analytics, Pivot Tables And Charts, Data Processing, SQL, Data Pipelines, Dataflow, Workflow Management

Skills you'll gain: Retrieval-Augmented Generation, AI Security, AI Workflows, Model Context Protocol, Application Deployment, AI Orchestration, System Monitoring, Security Controls, Prompt Engineering, Containerization, Automation, Cloud Deployment, Data Migration, Model Evaluation, Docker (Software), Verification And Validation, Configuration Management, Debugging

Skills you'll gain: Data Ethics, Microsoft Excel, Microsoft Copilot, Excel Formulas, Excel Macros, Microsoft Power Platform, ChatGPT, Microsoft 365, Microsoft Access, Microsoft Teams, Workflow Management, Microsoft Office, Microsoft Project, Business Workflow Analysis, Operational Excellence, Microsoft Windows, Test Tools, Interactive Learning, Software Development Tools, Devops Tools