All Results

  • Status: New
    Status: Free Trial

    Skills you'll gain: Rapport Building, Selling Techniques, Customer Engagement, Trustworthiness, Consultative Selling, Greeting Customers, Relationship Building, Oral Expression, Customer Relationship Building, Verbal Communication Skills, Client Support, Relationship Management, Sales Support, Business Communication

  • Status: New
    Status: Free Trial

    Skills you'll gain: Active Listening, Customer Service, Client Support, Customer Retention, Customer and Client Support, Customer Support, Empathy, Surveys, Customer experience improvement, Non-Verbal Communication, Market Research, Survey Creation, Brand Loyalty, Verbal Communication Skills, Customer Relationship Building, Customer Inquiries, Emotional Intelligence, Communication Strategies, Professional Development, Competitive Analysis

  • Status: New
    Status: Free Trial

    Skills you'll gain: Marketing Automation, Marketing Effectiveness, Marketing Operations, Marketing Analytics, Data-Driven Marketing, Marketing Strategies, Customer Retention, Growth Strategies, Customer Acquisition Management, HubSpot CRM, Customer experience strategy (CX), Customer Analysis, Email Marketing, Campaign Management, Campaign Planning, Performance Measurement, Business Metrics, Customer Engagement, Key Performance Indicators (KPIs), Customer Communications Management

  • Status: New
    Status: Free Trial

    Harvard Business School Online

    Skills you'll gain: Value Propositions, Customer experience strategy (CX), Business Strategy, Strategic Thinking, Customer Retention, Customer Analysis, Strategic Marketing, Corporate Strategy, Customer Insights, Cost Benefit Analysis, Revenue Management, Return On Investment, Consumer Behaviour, Branding, Customer experience improvement, Supplier Relationship Management, Financial Analysis, Business Analysis, Market Dynamics, Competitive Analysis

  • Status: New
    Status: Free Trial

    Skills you'll gain: Data-Driven Marketing, Customer Retention, Email Automation, Marketing Automation, HubSpot CRM, Marketing Strategies, Customer Analysis, Marketing Analytics, Customer Relationship Management (CRM) Software, Target Audience, Email Marketing, Data-Driven Decision-Making, Brand Loyalty, Customer Insights, B2B Sales, Marketing Effectiveness, Data Cleansing, Lead Generation, Growth Strategies, E-Commerce

  • Status: Free Trial

    Skills you'll gain: Proposal Development, Account Strategy, Business Writing, Account Management, Customer Relationship Management (CRM) Software, Customer experience strategy (CX), Customer experience improvement, Sales Presentation, Customer Insights, Stakeholder Communications, Customer Acquisition Management, Stakeholder Engagement, Loyalty Programs, Customer Analysis, Microsoft Power Platform, Personalized Service, Gap Analysis, Requirements Analysis

What brings you to Coursera today?

  • Status: Free Trial

    Skills you'll gain: Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer experience strategy (CX), Customer Success Management, Case Studies, Customer Acquisition Management, Customer Analysis, Brand Loyalty, Customer Relationship Building, Customer experience improvement, Customer Retention, Customer Data Management, Customer Engagement, Organizational Strategy, Marketing Automation, Salesforce, Customer Insights, Operational Analysis, Value Propositions, Market Analysis

  • Status: New
    Status: Preview

    Skills you'll gain: Customer Service, Customer Support, Customer Relationship Building, Customer experience improvement, Interpersonal Communications, Customer Complaint Resolution, Empathy, Customer experience strategy (CX), Customer Retention, Customer Success Management, Communication, Communication Strategies, Business Communication, IT Service Management, Business, Business Strategies, Business Management, Growth Strategies, Culture, Environment

  • Status: New
    Status: Preview

    Skills you'll gain: User Feedback, Customer experience improvement, Customer Service, Customer Insights, Customer Relationship Building, Constructive Feedback, Customer Retention, Customer Engagement, Customer experience strategy (CX), Customer Advocacy, Surveys, Emotional Intelligence, Business Intelligence, Service Management, Business Strategies, Growth Strategies, Business, Business Management, IT Service Management, Culture

  • Status: New
    Status: Preview

    Skills you'll gain: Client Services, Customer Service, Customer and Client Support, Client Support, Customer Complaint Resolution, Customer Relationship Building, Customer experience improvement, Personalized Service, Customer Engagement, Service Recovery, Customer Retention, Verbal Communication Skills, Customer Success Management, Communication, Customer Insights, Communication Strategies, Business Communication, Long Term Care, Business, Business Strategies

  • Status: New
    Status: Free Trial

    Skills you'll gain: Overcoming Objections, B2B Sales, Business Development, Storytelling, Closing (Sales), Sales Pipelines, Return On Investment, Sales Presentation, Specialized Sales, Active Listening, Sales Presentations, Rapport Building, Sales Strategy, Sales, Sales Process, Case Studies, Sales Management, Communication, Selling Techniques, Consultative Selling

  • Status: New
    Status: Free Trial

    Skills you'll gain: Customer Retention, HubSpot CRM, Email Marketing, Customer Analysis, Customer Relationship Management, Brand Loyalty, Customer Relationship Management (CRM) Software, Customer Insights, Marketing Automation, Customer Engagement, Customer Communications Management, Customer experience improvement, Marketing Analytics, Driving engagement, Personalized Campaigns, Email Automation, Customer Relationship Building, Prioritization, Trend Analysis, Promotional Strategies