All Results

  • Status: Free Trial

    University of Michigan

    Skills you'll gain: Talent Management, Goal Setting, Team Building, Teamwork, Team Management, Talent Pipelining, Influencing, Team Motivation, Visionary, Team Leadership, People Development, Performance Appraisal, Team Performance Management, Motivational Skills, Smart Goals, Employee Onboarding, Interviewing Skills, Persuasive Communication, Leadership, Leadership Development

  • Status: New
    Status: Free Trial

    Harvard Business Review

    Skills you'll gain: Diversity and Inclusion, Business Planning, Diversity Awareness, Diversity Equity and Inclusion Initiatives, Strategic Thinking, Personal Integrity, Business Ethics, Operating Budget, Strategic Leadership, Workplace inclusivity, Marketing Planning, Customer experience strategy (CX), Strategic Decision-Making, Customer Insights, Planning, Growth Strategies, Financial Management, Ethical Standards And Conduct, Market Opportunities, Decision Making

  • Status: New
    Status: Free Trial

    Skills you'll gain: Active Listening, Customer Service, Client Support, Customer Retention, Customer and Client Support, Customer Support, Empathy, Surveys, Customer experience improvement, Non-Verbal Communication, Market Research, Survey Creation, Brand Loyalty, Verbal Communication Skills, Customer Relationship Building, Customer Inquiries, Emotional Intelligence, Communication Strategies, Professional Development, Competitive Analysis

  • Status: Preview

    Skills you'll gain: Customer Service, Greeting Customers, Customer Inquiries, Workflow Management, Sales Strategy, Selling Techniques, Client Services, Customer experience strategy (CX), General Sales Practices, Customer Support, Customer and Client Support, Client Support, Customer Advocacy, Customer experience improvement, Interpersonal Communications, Leadership, Customer Engagement, Verbal Communication Skills, Customer Communications Management, Communication

  • Status: New
    Status: Free Trial

    John Wiley & Sons

    Skills you'll gain: Visionary, Trustworthiness, Growth Mindedness, Organizational Leadership, Team Motivation, Relationship Building, Rapport Building, Initiative and Leadership, Recognizing Others, Team Leadership, Strategic Leadership, Drive Engagement, Team Building, Team Performance Management, Leadership Development, Leadership, Lifelong Learning, Team Management, Leadership and Management, Business Leadership

  • Status: Free Trial

    Skills you'll gain: Healthcare Ethics, Nursing Management, Patient-centered Care, Telehealth, Delegation Skills, Health Systems, Clinical Leadership, Constructive Feedback, Clinical Nursing, Nurse Education, Health Administration, Communication, Accountability, Empathy, Language Competency, Cultural Sensitivity, Active Listening, Clinical Assessment, Change Management, Continuous Quality Improvement (CQI)

What brings you to Coursera today?

  • Status: Free Trial

    Skills you'll gain: Health Informatics, Executive Presence, Verbal Strategic Communication, Strategic Communication, Health Technology, Healthcare Ethics, Strategic Planning, Health Policy, Health Care Administration, Leadership, Business Analysis Tools, Business Planning, Communication Strategies, Patient Safety, Innovation, Healthcare Project Management, Telehealth, Continuous Quality Improvement (CQI), Safety Standards, Safety Assurance

  • Status: Free Trial

    Skills you'll gain: People Management, Diversity and Inclusion, Organizational Leadership, Leadership and Management, Human Resource Strategy, Team Building, Organizational Strategy, Leadership Studies, Team Management, Team Performance Management, Culture Transformation, Workplace inclusivity, Organizational Structure, Team Leadership, Business Leadership, Brand Strategy, Thought Leadership, Brand Management, Branding, Strategic Thinking

  • Status: New
    Status: Free Trial

    Skills you'll gain: Performance Appraisal, Performance Management, Talent Management, Business Ethics, HR Tech, Talent Acquisition, Governance, Culture Transformation, Talent Recruitment, Employee Engagement, Crisis Management, Banking, Knowledge Transfer, Digital Transformation, Banking Services, Commercial Banking, Leadership Development, Leadership and Management, Leadership, Team Leadership

  • Status: New
    Status: Free Trial

    IIMA - IIM Ahmedabad

    Skills you'll gain: Trustworthiness, Leadership Studies, Leadership, Leadership Development, Mindfulness, Executive Presence, Team Leadership, Leadership and Management, Organizational Leadership, Business Leadership, Business Ethics, Culture Transformation, Strategic Leadership, Meditation & Breathwork, Stress Management, Personal Integrity, Empathy & Emotional Intelligence, Decision Making, Change Management, Strategic Thinking

  • Status: New
    Status: Free Trial

    Skills you'll gain: Stakeholder Management, Stakeholder Communications, Stakeholder Engagement, Teamwork, Stakeholder Analysis, Virtual Teams, Professionalism, Team Management, Social Skills, Stress Management, Team Building, Team Collaboration, Empathy & Emotional Intelligence, Collaboration, Team Leadership, Intercultural Competence, Crisis Management, Leadership, Leadership and Management, Business Leadership

  • Status: Free Trial

    Skills you'll gain: Customer experience improvement, Revenue Management, Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Social Media Analytics, Hospitality Services, Capital Expenditure, Organizational Change, Content Creation, Hospitality Management, Financial Forecasting, Finance, Operations Management, Search Engine Optimization, Prototyping, Strategic Planning, Capital Budgeting, Key Performance Indicators (KPIs)