All Results

  • Status: New

    Skills you'll gain: Active Listening, Virtual Teams, Empathy, Interpersonal Communications, Emotional Intelligence, Rapport Building, Empathy & Emotional Intelligence, Diversity and Inclusion, Recognizing Others, Workplace inclusivity, Executive Presence, Constructive Feedback, Compassion, Employee Coaching, Diversity Equity and Inclusion Initiatives, Organizational Leadership, Leadership Development, Leadership, Conflict Management, Mentorship

  • Status: New
    Status: Free Trial

    Skills you'll gain: UI/UX Research, User Research, Empathy, De-escalation Techniques, Active Listening, Responsible AI, Data Sharing, User Experience, Verbal Communication Skills, ChatGPT, Interpersonal Communications, AI literacy, Anthropic Claude, Data Ethics, Consumer Behaviour, Prompt Engineering, Strategic Decision-Making, Information Privacy, Trustworthiness, Mitigation

  • Status: New
    Status: Free Trial

    Skills you'll gain: Rapport Building, Advocacy, Negotiation, Communication Strategies, Communication, Leadership, Relationship Building, Conflict Management, Resilience, Contract Negotiation, De-escalation Techniques, Persuasive Communication, Influencing, Collaboration, Stress Management, Executive Presence, Trustworthiness, Team Leadership, Leadership and Management, Diversity and Inclusion

  • Status: Preview

    Johns Hopkins University

    Skills you'll gain: Triage, Crisis Intervention, Active Listening, Stress First Aid, Rapport Building, De-escalation Techniques, Psychosocial Assessments, Emergency Response, Trauma Care, First Aid, Mental and Behavioral Health, Personal Care, Mitigation, Mental Health, Caregiving, Stress Management, Patient Referral, Patient Evaluation, Clinical Assessment

  • Skills you'll gain: Conflict Management, Assertiveness, Leadership, Professional Development, Leadership Development, Leadership and Management, Discussion Facilitation, Interpersonal Communications, De-escalation Techniques, Emotional Intelligence, People Management, Verbal Communication Skills, Communication Strategies, Communication, Team Performance Management, Constructive Feedback, Empathy

  • Status: New
    Status: Free Trial

    Skills you'll gain: Empathy, Workplace inclusivity, Active Listening, Compassion, Empathy & Emotional Intelligence, Recognizing Others, Emotional Intelligence, Diversity and Inclusion, Leadership, Employee Engagement, People Management, Conflict Management, Team Management, Self-Awareness, Professional Development, Employee Retention, Constructive Feedback, Innovation, Communication, Change Management

What brings you to Coursera today?

  • Status: Free Trial

    Banco Interamericano de Desarrollo

    Skills you'll gain: Project Risk Management, Risk Management, Project Design, Work Breakdown Structure, Risk Analysis, Risk Management Framework, Risk Mitigation, Case Studies, Cost Management, Earned Value Management, Project Scoping, Project Controls, Project Schedules, Project Management, Project Closure, Milestones (Project Management), Sustainable Development, Program Evaluation, Risk Control, Scope Management

  • Status: Preview

    Skills you'll gain: Change Management, Organizational Change, Management Training And Development, Leadership and Management, Storytelling, Business Transformation, Culture Transformation, Drive Engagement, Organizational Leadership, Stakeholder Communications, Empathy, Stakeholder Engagement, Communication, Digital Transformation, Team Motivation, Sustainable Systems, Resilience, Communication Strategies

  • Status: Free Trial

    Universidad Nacional Autónoma de México

    Skills you'll gain: Overcoming Objections, Negotiation, Closing (Sales), Active Listening, Cooperation, Workplace inclusivity, Customer Analysis, Composure, Communication Strategies, Teamwork, Interpersonal Communications, Team Building, Communication, Conflict Management, Relationship Building, Collaboration, Strategic Partnership, Organizational Effectiveness, Leadership, Persuasive Communication

  • Status: New
    Status: Free Trial

    Skills you'll gain: Empathy, Active Listening, Compassion, Workplace inclusivity, Empathy & Emotional Intelligence, Recognizing Others, Non-Verbal Communication, Diversity and Inclusion, Emotional Intelligence, Tactfulness, Social Skills, Rapport Building, Leadership Studies, Employee Engagement, Leadership and Management, Verbal Communication Skills, Relationship Building, Employee Retention, Communication Strategies, Creativity

  • Status: New
    Status: Free Trial

    Skills you'll gain: De-escalation Techniques, Interpersonal Communications, Anthropic Claude, Empathy, Organizational Development, Customer Complaint Resolution, AI literacy, Quality Assessment, Knowledge Transfer, Active Listening, ChatGPT, Communication, AI Workflows, Customer Analysis, Customer and Client Support, Quality Improvement, Customer Support, Content Performance Analysis, Independent Thinking

  • Status: Free Trial

    Skills you'll gain: Conflict Management, De-escalation Techniques, Emotional Intelligence, Empathy & Emotional Intelligence, Teamwork, Communication Strategies, Leadership, Empathy, Team Leadership, Communication, Leadership Development, Organizational Leadership, Constructive Feedback, Organizational Skills