All Results
Status: Free TrialCVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Cashiering, Empathy, Cross Selling, Retail Sales, Call Center Experience, Customer Support, Transaction Processing, Selling Techniques, Upselling, Retail Store Operations, Customer Complaint Resolution, Product Knowledge, Team Oriented, Conflict Management, Communication, Time Management
Status: Free TrialUniversity of Pennsylvania
Skills you'll gain: Human Capital, Employee Retention, Workforce Development, Human Resource Strategy, Employee Training, Talent Management, Organizational Strategy, Human Resources, Employee Engagement, Retail Store Operations, Human Resources Management and Planning, People Management, Compensation and Benefits, Staff Management, Compensation Strategy, Workforce Management, Team Motivation, Compensation Analysis, Employee Performance Management, Workforce Planning
Status: PreviewSkills you'll gain: Sales Training, B2B Sales, Customer Analysis, Selling Techniques, Retail Sales, Marketing Psychology, Overcoming Objections, Consumer Behaviour, Sales, Storytelling, Sales Strategy, Closing (Sales), Non-Verbal Communication, Sales Process, Customer Engagement, Behavioral Economics, Stakeholder Engagement, Negotiation, Analysis, Empathy
Status: Free TrialSkills you'll gain: Call Center Experience, Customer Complaint Resolution, De-escalation Techniques, Conflict Management, Customer Inquiries, Customer Service, Customer Relationship Building, Interviewing Skills, Inbound Calls, Outbound Calls, Problem Solving, Keyword Research, Verbal Communication Skills, Communication
Status: Free TrialCVS Health
Skills you'll gain: Cashiering, Transaction Processing, Retail Sales, Retail Store Operations, Team Oriented, Customer Inquiries, Customer Service, Data Entry, Cash Handling, Customer Relationship Building, Point of Sale, E-Commerce, Customer Data Management, Accident Reporting, Payment Systems, Cross-Functional Collaboration, Payment Processing and Collection, Record Keeping, Time Management, Social Media
Status: Free TrialWest Virginia University
Skills you'll gain: Sales Management, Sales Territory Management, Recruitment, Sales Development, Training Programs, Sales Training, Sales Strategy, Account Management, Sales, General Sales Practices, Training and Development, Talent Recruitment, Expense Management, Sales Process, Organizational Structure, Strategic Planning, Inside Sales, Expense Reports, Business Ethics, Employee Training
What brings you to Coursera today?
Status: Free TrialUniversity of Pennsylvania
Skills you'll gain: Human Capital, Employee Retention, Workforce Development, Human Resource Strategy, Employee Training, Digital Transformation, Organizational Strategy, Human Resources, Supply Chain Management, E-Commerce, Customer experience strategy (CX), Supply Chain, Retail Store Operations, Brand Strategy, Talent Management, Brand Management, Branding, Customer experience improvement, Performance Management, Analytics
Status: PreviewCoursera
Skills you'll gain: Merchandising, Inventory Management, Inventory Control, Merchandise Displays, Retail Management, Consumer Behaviour, Visual Merchandising, Retail Store Operations, Retail Sales, Marketing Psychology, Customer Analysis, Customer Engagement, Analysis, Design
Status: NewStatus: Free TrialSkills you'll gain: People Management, Leadership and Management, Team Performance Management, Team Management, Trustworthiness, Leadership, Interpersonal Communications, Team Building, Conflict Management, Performance Management, Team Leadership, Business Leadership, Active Listening, Team Motivation, Relationship Building, Honesty, Constructive Feedback, Empathy, Coaching, Organizational Strategy
Status: NewStatus: Free TrialSkills you'll gain: Planogram, Inventory and Warehousing, Product Assortment, Retail Management, Global Marketing, Merchandising, Warehouse Operations, Warehouse Management, Reverse Logistics, Inventory Management System, Marketing, Supply Chain, Operations Management, Warehousing, Logistics, Product Management, Business Strategy, Sales, Operational Efficiency, Customer Relationship Management
Status: Free TrialSkills you'll gain: Retail Management, Retail Store Operations, Retail Sales, Merchandising, Customer Analysis, Customer Insights, Product Assortment, Promotional Strategies, Strategic Marketing, Market Intelligence, Integrated Marketing Communications, Consumer Behaviour, Promotions and Campaigns, Marketing Communications, Operations Management, Financial Management, Competitive Analysis, Organizational Structure
Status: NewStatus: Free TrialCreo Incubator
Skills you'll gain: Team Building, Emotional Intelligence, Empathy & Emotional Intelligence, Active Listening, Negotiation, Composure, Supervision, Team Collaboration, Leadership, Stakeholder Engagement, Team Leadership, Team Motivation, Employee Performance Management, Relationship Management, Performance Management, Empowerment, Leadership Development, Team Performance Management, Stakeholder Analysis, Stakeholder Communications