All Results

  • Status: Free Trial

    Skills you'll gain: Revenue Management, Hospitality Services, Capital Expenditure, Financial Statement Analysis, Advanced Analytics, Hospitality Management, Cost Control, Budget Management, Hospitality, Cost Management, Financial Statements, Hotel And Restaurant Management, Hospitality and Food Services, Capital Budgeting, Budgeting, Guest Relations, Hotel Operations, Financial Forecasting, Financial Management, Financial Planning

  • Status: Preview

    Skills you'll gain: Hospitality Services, Hospitality Management, Guest Relations, Hospitality, Hotels and Accommodations, Customer Service, Leadership, Leadership Development, Personalized Service, Customer experience improvement, Verbal Communication Skills, Operational Excellence, Talent Management, Sustainability Standards, Sustainable Business, Target Market, Consumer Behaviour, Experience Design

  • Status: Free Trial

    Skills you'll gain: Email Security, File Management, Control Panels, Web Analytics and SEO, MySQL, Apache, User Provisioning, Cloud Hosting, Public Key Infrastructure, User Accounts, Security Controls, Data Security, Key Management, Encryption, Database Management, Web Servers, Email Automation, Systems Administration, System Configuration, Content Management

  • Status: Free Trial

    Skills you'll gain: Customer experience improvement, Revenue Management, Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Social Media Analytics, Hospitality Services, Capital Expenditure, Organizational Change, Content Creation, Hospitality Management, Financial Forecasting, Finance, Operations Management, Search Engine Optimization, Prototyping, Strategic Planning, Capital Budgeting, Key Performance Indicators (KPIs)

  • Status: New
    Status: Free Trial

    Skills you'll gain: Active Listening, Customer Service, Client Support, Customer Retention, Customer and Client Support, Customer Support, Empathy, Surveys, Customer experience improvement, Non-Verbal Communication, Market Research, Survey Creation, Brand Loyalty, Verbal Communication Skills, Customer Relationship Building, Customer Inquiries, Emotional Intelligence, Communication Strategies, Professional Development, Competitive Analysis

  • Status: New

    Skills you'll gain: Interviewing Skills, Oral Expression, Public Speaking, Presentations, Verbal Communication Skills, Professional Development, Executive Presence, Non-Verbal Communication, Composure, Journalism, Professionalism, Communication, Communication Strategies, Media Strategy, Media Production, Telecommunications

What brings you to Coursera today?

  • Status: Free Trial

    Skills you'll gain: Hospitality Services, Hospitality, Hospitality Management, Hospitality and Food Services, Guest Relations, Innovation, Hotel And Restaurant Management, Hotels and Accommodations, Service Improvement, Service Management, Customer experience strategy (CX), Hotel Operations, Customer Service, Restaurant Operation, Personalized Service, Cultural Sensitivity, Digital Transformation, Corporate Sustainability, Sustainable Business, AI Personalization

  • Skills you'll gain: Network Security, Data Security, Server Side, Emerging Technologies, Quantum computing

  • Status: New

    Skills you'll gain: Public Speaking, Presentations, Oral Expression, Persuasive Communication, Verbal Communication Skills, Storytelling, Communication, Driving engagement, Microsoft PowerPoint, Strategic Communication, Influencing, Communication Strategies, Executive Presence, Professional Development

  • Status: Free Trial

    IESE Business School

    Skills you'll gain: Persuasive Communication, Corporate Communications, Crisis Management, Media Relations, Public Speaking, Strategic Communication, Media and Communications, Communication Strategies, Storytelling, Verbal Communication Skills, Influencing, Communication, Media Strategy, Communication Planning, Oral Expression, Public Relations, Digital Media Strategy, Digital Marketing, Leadership, Stakeholder Communications

  • Status: Preview

    Skills you'll gain: Hospitality, Hospitality Services, Hospitality Management, Climate Change Adaptation, Market Dynamics, Hospitality and Food Services, Sustainable Business, Digital Transformation, Hotels and Accommodations, Sustainable Development, Hotel And Restaurant Management, Travel Arrangements, Cultural Sensitivity, Environmental Issue, Hotel Operations, Food Services, Economic Development, Environment and Resource Management, Socioeconomics, Culture

  • Status: Free Trial

    Skills you'll gain: Customer experience improvement, Customer experience strategy (CX), Service Design, Change Management, Social Media Analytics, Organizational Change, Hospitality Management, Content Creation, Hospitality Services, Design Thinking, Social Media Marketing, Brand Marketing, Service Management, Digital Marketing, Content Marketing, Social Media Management, Search Engine Optimization, Design, Prototyping, Leadership