All Results

  • University of London

    Skills you'll gain: Operations Management, Operations, Process Design, Operational Excellence, Business Operations, Manufacturing Operations, Process Mapping, Operational Efficiency, Operational Performance Management, Operational Analysis, Organizational Strategy, Process Management, Customer experience improvement, Business Strategy, Customer Analysis, Strategic Planning

  • Skills you'll gain: Endpoint Security, Incident Response, Mobile Security, Incident Management, Information Technology Operations, Security Awareness, Security Controls, Malware Protection, Operating System Administration, Desktop Support, Email Security, Android (Operating System), Data Maintenance, Multi-Factor Authentication, Peripheral Devices, System Configuration, Apple iOS, Data Loss Prevention, Data Security, Hardware Troubleshooting

  • Skills you'll gain: Operating System Administration, Package and Software Management, File Systems, Microsoft Windows, Linux, Operating Systems, OS Process Management, Linux Administration, Remote Access Systems, System Monitoring, Command-Line Interface, User Accounts, Systems Administration, System Support, User Provisioning, Technical Support and Services, File Management, Linux Commands, Software Installation, Identity and Access Management

  • Skills you'll gain: Cyber Operations, Cyber Threat Intelligence, Endpoint Security, Endpoint Detection and Response, Security Information and Event Management (SIEM), AI Security, Security Management, Continuous Monitoring, Threat Detection, Threat Management, Enterprise Security, Infrastructure Security, Incident Response, Malware Protection, AI Integrations, Automation, Artificial Intelligence and Machine Learning (AI/ML)

  • Skills you'll gain: z/OS, Package and Software Management, Mainframe Computing, Mainframe Technologies, Patch Management, Software Configuration Management, Software Installation, File Transfer Protocol (FTP), Configuration Management, System Programming, System Configuration, Problem Management, Debugging, Change Control, Dependency Analysis, Application Deployment

  • Skills you'll gain: Enterprise Resource Planning, Business Systems, Customer Relationship Management, Business Process, Management Information Systems, Process Management, Process Analysis, Process Design, Information Systems, Business Process Reengineering, Organizational Structure, Operational Efficiency, Organizational Strategy, Workflow Management, Business Transformation, Customer Relationship Management (CRM) Software, Business Workflow Analysis, Enterprise Application Management, Organizational Effectiveness, Process Improvement

What brings you to Coursera today?

  • Skills you'll gain: Service Level, Service Level Agreement, Operations, Operational Efficiency, Service Management, Operations Management, Operational Analysis, Customer experience improvement, Process Optimization, Data Entry, Performance Analysis, Performance Measurement, Data Validation, Business Metrics, Customer Relationship Management, Data Quality, Workflow Management, Data Processing, Data Management, Data Analysis

  • Skills you'll gain: Banking Services, Banking, Operational Risk, Payment Systems, Bank Regulations, Payment Processing, Mobile Banking, Commercial Banking, Retail Banking, Payment Processing and Collection, Risk Control, Cyber Operations, Financial Controls, Cybersecurity, Operations, Fraud detection, Safety and Security, Cyber Attacks, Operations Management, Finance

  • Skills you'll gain: Malware Protection, Operating System Administration, Microsoft Windows, Display Devices, Unix, Desktop Support, Software Installation, Operating Systems, System Support, Mac OS, Threat Detection, Package and Software Management, Security Software, System Configuration, Patch Management, Network Troubleshooting, Hardware Troubleshooting, Security Controls, Performance Management, Performance Improvement

  • Skills you'll gain: Service Management, Service Improvement, Quality Improvement, Service Design, Service Level, IT Service Management, Customer experience improvement, Self Service Technologies, Call Center Experience, Customer Service, Quality Management, IT Management, Intranet, Continuous Improvement Process, Help Desk Support, Process Design, Systems Integration, Operations, Account Management, Inbound Calls

  • Skills you'll gain: Linux, Linux Administration, Operating System Administration, Linux Commands, User Accounts, Command-Line Interface, Systems Administration, Operating Systems, User Provisioning, Service Management, System Configuration, Package and Software Management, System Monitoring, Graphical Tools, Software Installation, File Management

  • Skills you'll gain: Procurement, Order Processing, Order Entry, Operations, Supplier Relationship Management, Standard Operating Procedure, Material Requirements Planning, Contract Compliance, Business Communication, Cross-Functional Collaboration