All Results

  • Skills you'll gain: AI Workflows, Salesforce, Prompt Engineering Tools, AI Security, Responsible AI, Salesforce Development, Agentic Workflows, Data Ethics, Generative AI Agents, AI Integrations, Customer Relationship Management (CRM) Software, Customer Relationship Management, Generative AI, Data Loss Prevention, Predictive Modeling, Model Training, Data Security, Large Language Modeling

  • Status: Free Trial

    Skills you'll gain: AI Personalization, Sales Enablement, Customer Analysis, Customer Data Management, Personalized Service, Personalized Campaigns, LLM Application, AI Enablement, Customer experience improvement, AI Product Strategy, Customer experience strategy (CX), Customer Insights, Customer Engagement, Large Language Modeling, Predictive Modeling, Fraud detection, Self Service Technologies, Data Integration, Revenue Management, Network Analysis

  • Status: New

    Skills you'll gain: Salesforce, Data Management, Customer Relationship Management (CRM) Software, Systems Administration, Customer Relationship Management, Administration, Dashboard, Management Reporting, Data Access, Database Administration, Enterprise Application Management, User Provisioning, User Accounts, Business Software, Workflow Management, Client Support, Role-Based Access Control (RBAC), Automation, Process Development

  • Status: New
    Status: Free Trial

    Skills you'll gain: Prompt Engineering, Prompt Patterns, AI Workflows, AI Orchestration, Salesforce, Agentic Workflows, Force.com, Generative AI Agents, AI Integrations, Agentic systems, Responsible AI, Artificial Intelligence, AI Security, Coordination, Software Testing, Performance Testing, Enterprise Architecture, Customer Relationship Management (CRM) Software, Model Evaluation, Application Lifecycle Management

  • Status: Free Trial

    Skills you'll gain: AI Personalization, Customer Engagement, Customer experience improvement, Customer Relationship Management (CRM) Software, Customer Retention, Sales Strategy, Customer Analysis, Customer Relationship Management, Workflow Management, Driving engagement, Sales, Customer Insights, Customer Data Management, AI Integrations, AI literacy, Microsoft Copilot, Debugging, Data Ethics, Responsible AI, Trend Analysis

  • Status: Preview

    Skills you'll gain: Salesforce, Business Process Automation, Agentic Workflows, Generative AI Agents, AI Enablement, Salesforce Development, AI Workflows, Agentic systems, Automation, AI Product Strategy, Business Workflow Analysis, Process Optimization, Workflow Management, AI Integrations, Customer experience improvement, Scalability, Organizational Change, Performance Measurement, Business Metrics

What brings you to Coursera today?

  • Status: New
    Status: Free Trial

    Skills you'll gain: Prompt Patterns, Prompt Engineering Tools, Salesforce, AI Integrations, AI Orchestration, Agentic Workflows, Artificial Intelligence, Generative AI Agents, Agentic systems, Customer Relationship Management (CRM) Software

  • Status: Free Trial

    Skills you'll gain: Salesforce, Cloud Deployment, Enterprise Application Management, Administration, Security Controls, Customer Relationship Management, Cloud Applications, Data Management

  • Status: Free Trial

    Skills you'll gain: Salesforce, User Provisioning, Customer Relationship Management (CRM) Software, Cloud Applications, Email Automation, Account Management, Identity and Access Management, Role-Based Access Control (RBAC), Data Management

  • Status: Free Trial

    Skills you'll gain: Salesforce, Salesforce Development, User Provisioning, Identity and Access Management, Cloud Deployment, Enterprise Application Management, Application Deployment, Systems Administration, Security Controls, Data Management, Customer Relationship Management (CRM) Software, Workflow Management, Internal Communications, Training and Development, Customer Service

  • Status: New
    Status: Free Trial

    Skills you'll gain: Prompt Engineering, Prompt Patterns, Prompt Engineering Tools, AI Orchestration, Salesforce Development, Salesforce, Agentic Workflows, Force.com, Generative AI Agents, AI Integrations, Enterprise Application Management, Context Engineering, Agentic systems, Coordination, Generative AI, Software Testing, Performance Testing, Enterprise Architecture, Data Architecture, Model Evaluation

  • Status: New
    Status: Free Trial

    Skills you'll gain: Salesforce, Salesforce Development, Customer Relationship Management (CRM) Software, User Provisioning, Application Deployment, User Accounts, Data Import/Export, Customer Relationship Management, Data Validation, Business Process Automation, Data Integrity, Cloud Computing Architecture, Workflow Management, Business Reporting, Data Migration, Data Management, Object-Relational Mapping, Automation, Role-Based Access Control (RBAC), Identity and Access Management