All Results

  • Logical Operations

    Skills you'll gain: Information Technology Infrastructure Library, Problem Management, IT Service Management, Service Management, IT Management, Change Control, Information Technology Operations, Incident Response, Information Technology, Change Requests, Service Level, Operations Management, Incident Management, Governance, Technical Management, Help Desk Support, Asset Management, Operations, Automation

  • Skills you'll gain: Service Level, Service Level Agreement, Operations, Operational Efficiency, Service Management, Operations Management, Operational Analysis, Customer experience improvement, Process Optimization, Data Entry, Performance Analysis, Performance Measurement, Data Validation, Business Metrics, Customer Relationship Management, Data Quality, Workflow Management, Data Processing, Data Management, Data Analysis

  • Skills you'll gain: Project Management Office (PMO), Project Management Life Cycle, Operational Excellence, Resource Allocation, Workflow Management, Project Portfolio Management, Operational Efficiency, Project Management, Planning, Capacity Management, Organizational Strategy, Portfolio Management, Operations, Governance, Scheduling, Event Monitoring, Reliability, Coordination, Accountability, Decision Making

  • Skills you'll gain: Linux Administration, Linux, Systems Administration, Shell Script, Operating System Administration, Linux Servers, Web Servers, Apache, Unix Shell, Unix Commands, Linux Commands, File Systems, Nginx, Command-Line Interface, Unix, System Monitoring, Servers, Database Systems, Network Troubleshooting, Computer Networking

  • Skills you'll gain: Project Schedules, Scheduling, Project Controls, Project Planning, Timelines, Project Performance, Project Management, Project Estimation, Performance Metric, Performance Analysis, Performance Measurement, Resource Allocation, Performance Management, Network Model, Dependency Analysis, Estimation, Risk Analysis

  • Skills you'll gain: Customer Insights, Customer Analysis, AI Personalization, Data Storytelling, Conversion Funnel Analysis, Campaign Management, Customer Data Management, Data-Driven Marketing, Marketing Analytics, Data Presentation, Power BI, Customer Relationship Management (CRM) Software, Upselling, Customer Relationship Management, Personalized Campaigns, Cross-Channel Marketing, Performance Reporting, Key Performance Indicators (KPIs), Campaign Planning, Email Marketing

What brings you to Coursera today?

  • Skills you'll gain: Information Technology Infrastructure Library, IT Service Management, Service Management, Service Improvement, Information Technology Operations, IT Management, Service Level, Information Technology, Continuous Improvement Process, Governance, Problem Management, Asset Management, Configuration Management, Operations Management, Operational Efficiency, Process Design, Incident Management, Company, Product, and Service Knowledge, Application Frameworks, Problem Solving

  • Skills you'll gain: Workflow Management, Business Workflow Analysis, Process Mapping, Process Management, Process Analysis, Process Optimization, Process Flow Diagrams, Business Process Management, Process Improvement, Team Performance Management, Operational Efficiency, Team Management, Team Leadership, Analysis

  • Skills you'll gain: Active Directory, Group Policy, Windows Servers, Microsoft Servers, Virtualization, Virtual Machines, Server Administration, Data Storage Technologies, Performance Tuning, Microsoft Windows, Servers, Data Storage, Operating System Administration, Hybrid Cloud Computing, Cloud-Based Integration, System Configuration, AWS Identity and Access Management (IAM), Identity and Access Management, Cloud Services, Security Controls

  • Skills you'll gain: ServiceNow, Service Level, Systems Administration, User Accounts, Service Management, User Provisioning, Database Application, Security Controls, Business Process Automation, Enterprise Application Management, Email Automation, Role-Based Access Control (RBAC), System Configuration, Identity and Access Management, Information Management, Data Security, Automation, Content Management, Scripting

  • Skills you'll gain: Linux Administration, Operating System Administration, Linux, Linux Servers, Virtualization, Systems Administration, Containerization, Virtualization and Virtual Machines, Linux Commands, Application Deployment, Virtual Machines, Server Administration, Data Maintenance, Virtual Networking, File Management, Disaster Recovery, Data Loss Prevention, OS Process Management, Service Management, User Accounts

  • Skills you'll gain: Service Management, Information Technology Infrastructure Library, Service Improvement, IT Service Management, Technical Management, Practice Management, IT Management, Continuous Improvement Process, Process Management, Technical Services, Business Management, Stakeholder Management, Governance, Innovation, Value Propositions, Stakeholder Engagement