Skills you'll gain: ServiceNow, AI Workflows, Workflow Management, IT Service Management, Process Design, Digital Transformation, AI Enablement, Business Process Automation, Automation, Self Service Technologies, Artificial Intelligence, Service Management, Technical Support and Services, Service Improvement, Operational Efficiency, Incident Management, Event Monitoring, Change Management, Performance Analysis

Skills you'll gain: Unsupervised Learning, Generative AI, Large Language Modeling, Supervised Learning, Deep Learning, Generative Model Architectures, LLM Application, Applied Machine Learning, Artificial Intelligence and Machine Learning (AI/ML), Reinforcement Learning, Statistical Machine Learning, Machine Learning Algorithms, Model Training, Artificial Neural Networks, Feature Engineering, Unstructured Data, Model Evaluation, Dimensionality Reduction, Model Optimization

Skills you'll gain: Quantum computing, Algorithms, Computer Hardware, IBM Cloud, Cryptography, Python Programming, Computer Programming, Software Documentation, Simulations

Skills you'll gain: Prompt Engineering, Amazon Bedrock, AI Workflows, Agentic Workflows, Generative AI Agents, Generative AI, Amazon Web Services, AI Orchestration, Solution Architecture, AI Integrations, Artificial Intelligence, Data Quality, Model Optimization, Computer Vision, Fine-tuning, Scalability, Data Pipelines, Natural Language Processing

Skills you'll gain: Reinforcement Learning, Deep Learning, Model Training, Artificial Intelligence and Machine Learning (AI/ML), PyTorch (Machine Learning Library), Tensorflow, Machine Learning, Quantum computing, Machine Learning Algorithms, Artificial Intelligence, Model Optimization, Artificial Neural Networks, Algorithms, Python Programming

Skills you'll gain: ServiceNow, Information Technology Infrastructure Library, IT Service Management, Problem Management, Service Management, Information Technology Operations, Digital Transformation, Change Control, Configuration Management, IT Management, IT Automation, Change Requests, Automation, Problem Solving, Data Integration, Design, Order Fulfillment

Skills you'll gain: Amazon Bedrock, Retrieval-Augmented Generation, Responsible AI, Generative Model Architectures, Generative AI, AI Security, Fine-tuning, Amazon Web Services, AI Integrations, Model Optimization, Large Language Modeling, Model Deployment, Risking, Data Ethics, Model Evaluation, Cloud Security, Data Security

Skills you'll gain: Customer experience improvement, Workflow Management, Process Design, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication

Skills you'll gain: AI Security, AI Integrations, System Support, Generative AI, Maintainability, AI literacy, Automation, Debugging, Anomaly Detection, System Monitoring, Software Documentation, Information Management

Skills you'll gain: Model Deployment, Application Deployment, Model Optimization, Cloud Deployment, Fine-tuning, Containerization, Large Language Modeling, Docker (Software), Model Evaluation, API Design, Performance Tuning, Scalability, Memory Management

Skills you'll gain: AI Integrations, Infrastructure as Code (IaC), AI Personalization, Integrated Development Environments, Command-Line Interface, Shell Script, AI Workflows, AWS CloudFormation, Bash (Scripting Language), Prompt Engineering, Generative AI Agents, Terraform, Open Source Technology, AI Security, Computer Programming, Generative AI, Artificial Intelligence, Systems Administration

Skills you'll gain: Microsoft Copilot, Generative AI, Cloud Management, Data Ethics, Microsoft Azure, Responsible AI, Cloud Computing Architecture, AI Integrations, OpenAI API, OpenAI, Business Process Automation, AI Security, Cloud Deployment, Scalability, AI Workflows, DevOps, Automation, Anomaly Detection