All Results

  • Status: Free Trial

    Skills you'll gain: Stakeholder Management, Program Management, Stakeholder Communications, Communication Planning, Scheduling, Team Management, Team Performance Management, Procurement, Solution Delivery, Cost Management, Project Management Institute (PMI) Methodology, Teamwork, Leadership and Management, Organizational Change, Agile Product Development, Kanban Principles, Project Portfolio Management, Strategic Leadership, Communication, Risk Management

  • Status: New
    Status: Free Trial

    Skills you'll gain: Service Level, Service Level Agreement, Operations, Operational Efficiency, Service Management, Operations Management, Operational Analysis, Customer experience improvement, Process Optimization, Data Entry, Performance Analysis, Performance Measurement, Data Validation, Business Metrics, Customer Relationship Management, Data Quality, Workflow Management, Data Processing, Data Management, Data Analysis

  • Status: Preview

    Skills you'll gain: Team Motivation, Delegation Skills, Team Performance Management, Performance Management, Employee Performance Management, Diversity Awareness, Management Training And Development, Motivational Skills, Emotional Intelligence, Cultural Responsiveness, People Management, Supervision, Empathy & Emotional Intelligence, Team Building, Cultural Sensitivity, Team Collaboration, Leadership, Communication Strategies, Collaboration, Cross-Functional Collaboration

  • Status: New

    Skills you'll gain: Information Technology Infrastructure Library, IT Service Management, Service Management, Service Improvement, Information Technology Operations, IT Management, Service Level, Information Technology, Continuous Improvement Process, Governance, Problem Management, Asset Management, Configuration Management, Operational Efficiency, Incident Management, Company, Product, and Service Knowledge, Application Frameworks, Problem Solving

  • Status: Free Trial

    Skills you'll gain: Team Performance Management, Management Training And Development, Team Management, Team Leadership, Leadership and Management, Organizational Leadership, Leadership, Leadership Development, Adaptability, People Management, Performance Management, Professional Development, Employee Engagement, Self-Awareness

  • Status: Free Trial

    Skills you'll gain: Negotiation, Prioritization, Conflict Management, Team Collaboration, Teamwork, Workplace inclusivity, De-escalation Techniques, Diversity Training, Communication, Stress Management, Emotional Intelligence, Productivity, Empathy & Emotional Intelligence, Diversity and Inclusion, Team Management, Team Leadership, Professionalism, Ethical Standards And Conduct, Strategic Prioritization, Workplace Bullying Intervention

What brings you to Coursera today?

  • Status: Preview

    Università Bocconi

    Skills you'll gain: Leadership and Management, Branding, Business Management, Brand Management, Brand Strategy, Brand Loyalty, Data Strategy, Fundraising, Data-Driven Decision-Making, Marketing, Consumer Behaviour, Customer experience strategy (CX), Customer Engagement, Value Propositions, Target Audience

  • Status: Free Trial

    Skills you'll gain: Customer experience improvement, Revenue Management, Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Social Media Analytics, Hospitality Services, Capital Expenditure, Organizational Change, Content Creation, Hospitality Management, Financial Forecasting, Finance, Operations Management, Search Engine Optimization, Prototyping, Strategic Planning, Capital Budgeting, Key Performance Indicators (KPIs)

  • Status: New
    Status: Free Trial

    Minnesota State University, Mankato

    Skills you'll gain: Leadership and Management, Leadership Development, Team Management, Leadership, Team Leadership, Initiative and Leadership, Organizational Development, Professional Development, Communication Strategies, Professionalism, Strategic Leadership, Verbal Communication Skills, Conflict Management, Communication, Behavior Management, Performance Analysis, Business Management, Trustworthiness, Adaptability, Problem Solving

  • Status: New
    Status: Free Trial

    Harvard Business Review

    Skills you'll gain: Budget Management, Team Performance Management, Team Building, Team Management, Budgeting, Teamwork, Financial Statements, Financial Statement Analysis, Team Motivation, Conflict Management, Team Leadership, Relationship Management, Stress Management, Professional Development, Cross-Functional Team Leadership, Leadership, Leadership Development, Business Development, Financial Management, Financial Planning

  • Status: Free Trial

    Skills you'll gain: Employee Coaching, Management Training And Development, Team Performance Management, Strategic Leadership, Succession Planning, Leadership Development, Mentorship, Strategic Thinking, People Development, Coaching, Professional Development, People Management, Accountability, Decision Making, Performance Improvement, Goal Setting

  • Status: Preview

    Università Bocconi

    Skills you'll gain: Food and Beverage, Food Services, Global Marketing, Market Dynamics, Business Strategy, Consumer Behaviour, Wholesaling, Value Propositions, Competitive Analysis, Competitive Intelligence, Brand Management, Market Opportunities, Growth Strategies, Branding, Marketing