About this Specialization
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100% online courses

Start instantly and learn at your own schedule.

Flexible Schedule

Set and maintain flexible deadlines.

Beginner Level

Approx. 4 months to complete

Suggested 5 hours/week

English

Subtitles: English
User
Learners taking this Specialization are
  • Receptionists
  • Chief Financial Officers (CFOs)
  • Account Managers
  • Customer Care Reps
  • Entrepreneurs

Skills you will gain

PricingRevenue ManagementForecastingHotel Management
User
Learners taking this Specialization are
  • Receptionists
  • Chief Financial Officers (CFOs)
  • Account Managers
  • Customer Care Reps
  • Entrepreneurs

100% online courses

Start instantly and learn at your own schedule.

Flexible Schedule

Set and maintain flexible deadlines.

Beginner Level

Approx. 4 months to complete

Suggested 5 hours/week

English

Subtitles: English

How the Specialization Works

Take Courses

A Coursera Specialization is a series of courses that helps you master a skill. To begin, enroll in the Specialization directly, or review its courses and choose the one you'd like to start with. When you subscribe to a course that is part of a Specialization, you’re automatically subscribed to the full Specialization. It’s okay to complete just one course — you can pause your learning or end your subscription at any time. Visit your learner dashboard to track your course enrollments and your progress.

Hands-on Project

Every Specialization includes a hands-on project. You'll need to successfully finish the project(s) to complete the Specialization and earn your certificate. If the Specialization includes a separate course for the hands-on project, you'll need to finish each of the other courses before you can start it.

Earn a Certificate

When you finish every course and complete the hands-on project, you'll earn a Certificate that you can share with prospective employers and your professional network.

how it works

There are 4 Courses in this Specialization

Course1

The fundamentals of hotel distribution

4.7
587 ratings
126 reviews
Course2

The Fundamentals of Revenue Management: The Cornerstone of Revenue Strategy

4.6
499 ratings
98 reviews
Course3

Demand management: Breaking down today’s commercial silos

4.7
204 ratings
26 reviews
Course4

Hôtel “De l'étoile” - a hotel in crisis?

4.5
48 ratings
12 reviews

Instructors

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Lennert De Jong

Commercial Director
Citizen Hotels
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Augustin Cacot

Director of Customer Success, EMEA
DUETTO
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Nathaniel Green

Senior Global Solutions Engineer
DUETTO
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Alex Slors

Independent Hotel Asset Manager & Development Consultant
Asset Management
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Brendan May

COO Livabout
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David Turnbull

Co-Founder and CCO
SnapShot
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Martin Soler

Independent Marketing Consultant
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Peter O'Connor

Professor of information systems, Director of the MBA in Hospitality Management
Information systems
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Nicolas Graf

Professeur
Management

Industry Partners

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About ESSEC Business School

For over a century, ESSEC has been developing a state-of-the-art educational program that gives the individual pride of place in its learning model, promoting the values of freedom, openness, innovation and responsibility. Preparing future managers to reconcile personal interests with collective responsibility, giving consideration to the common good in their decision-making, and weighing economic challenges against the social costs are some of the objectives ESSEC has set for itself. Its ultimate goal? To create a global world that has meaning for us all. ...

Frequently Asked Questions

  • Yes! To get started, click the course card that interests you and enroll. You can enroll and complete the course to earn a shareable certificate, or you can audit it to view the course materials for free. When you subscribe to a course that is part of a Specialization, you’re automatically subscribed to the full Specialization. Visit your learner dashboard to track your progress.

  • This course is completely online, so there’s no need to show up to a classroom in person. You can access your lectures, readings and assignments anytime and anywhere via the web or your mobile device.

  • This Specialization doesn't carry university credit, but some universities may choose to accept Specialization Certificates for credit. Check with your institution to learn more.

  • Time to completion can vary based on your schedule, but most learners are able to complete the Specialization in about 5 months.

  • Each course in the Specialization is offered on a regular schedule, with sessions starting about once per month. If you don't complete a course on the first try, you can easily transfer to the next session, and your completed work and grades will carry over.

  • No background knowledge is required. This Specialization is designed for undergraduate-level students interested in pursuing careers in hospitality management.

  • We recommend taking the courses in the order presented, as each subsequent course will build on material from previous courses.

  • Coursera courses and certificates don't carry university credit, though some universities may choose to accept Specialization Certificates for credit. Check with your institution to learn more.

  • You will be prepared to apply for an entry-level position in hotel revenue management, distribution, or e­-commerce.

More questions? Visit the Learner Help Center.