Coursera | Online Courses & Credentials From Top Educators. Join for Free | Coursera

Completed by HERCULINO DE MIRANDA TROTTA NETO

April 11, 2021

Approximately 6 months at 10 hours a week to complete

HERCULINO DE MIRANDA TROTTA NETO's account is verified. Coursera certifies their successful completion of Google Google IT Support Specialization.

Course Certificates Completed

IT Security: Defense against the digital dark arts

Operating Systems and You: Becoming a Power User

Technical Support Fundamentals

System Administration and IT Infrastructure Services

The Bits and Bytes of Computer Networking

Google IT Support

4.8 (172,492 ratings)

|

1.5M Students Enrolled

Enroll for Free

What you will learn

Gain skills required to succeed in an entry-level IT job
Learn to perform day-to-day IT support tasks including computer assembly, wireless networking, installing programs, and customer service
Learn how to provide end-to-end customer support, ranging from identifying problems to troubleshooting and debugging
Learn to use systems including Linux, Domain Name Systems, Command-Line Interface, and Binary Code

Skills you will gain

Customer Service
Network Protocols
Cloud Computing
Encryption Algorithms and Techniques
Debugging

View certificate for HERCULINO DE MIRANDA TROTTA NETO, Google IT Support, offered through Coursera. Those who earn the Google IT Support Professional Certificate have completed five-courses, developed by Google, that include hands-on, practice-based assessments and are designed to prepare them for entry-level roles in IT support. They are competent in foundational skills, including troubleshooting and customer service, networking, operating systems, system administration, and security.

Course Certificates

Earned after completing each course in the Specialization

IT Security: Defense against the digital dark arts

Google

Taught by: Google Career Certificates

Completed by: HERCULINO DE MIRANDA TROTTA NETO by April 11, 2021

Estimated workload 8-10 hours per module

View this certificate

Operating Systems and You: Becoming a Power User

Google

Taught by: Google Career Certificates

Completed by: HERCULINO DE MIRANDA TROTTA NETO by January 9, 2021

8 - 10 hours per module

View this certificate

Technical Support Fundamentals

Google

Taught by: Google Career Certificates

Completed by: HERCULINO DE MIRANDA TROTTA NETO by September 26, 2020

8 - 10 hours per module

View this certificate

System Administration and IT Infrastructure Services

Google

Taught by: Google Career Certificates

Completed by: HERCULINO DE MIRANDA TROTTA NETO by February 20, 2021

8 - 10 hours per module

View this certificate

The Bits and Bytes of Computer Networking

Google

Taught by: Google Career Certificates

Completed by: HERCULINO DE MIRANDA TROTTA NETO by November 22, 2020

8 - 10 hours per module

View this certificate