- Software Configuration
- Network Protocols
- Computer hardware
- Cloud Computing
- Troubleshooting
- Generative AI in IT Support
September 12, 2024
Approximately 3 months at 10 hours a week to completeAldo Barillaro's account is verified. Coursera certifies their successful completion of Microsoft Microsoft IT Support Specialist Specialization.
Course Certificates Completed
Introduction to Computers
Introduction to Secure Networking
Technical Diagnostics and Troubleshooting Techniques
Cybersecurity and Privacy
Essential Aspects of Software, Hardware, and Data Backup
The Microsoft 365 Ecosystem
Gain skills to succeed in Information technology systems analysis and maintenance.
Apply concepts such as Data Backup, Cloud Computing, and Mobile Device Management to practical IT scenarios.
Demonstrate a holistic understanding of IT support, combining hardware, software, networking, and security concepts in problem-solving.
Learn to adapt diagnostic skills to diverse IT issues within a practical business scenario.
Earned after completing each course in the Specialization
Microsoft
Taught by: Microsoft
Completed by: Aldo Barillaro by August 13, 2024
4 weeks of study, 3-5 hours/week.
Microsoft
Taught by: Microsoft
Completed by: Aldo Barillaro by August 15, 2024
4 weeks of study, 3-5 hours/week.
Microsoft
Taught by: Microsoft
Completed by: Aldo Barillaro by September 12, 2024
4 weeks of study, 3-5 hours/week.
Microsoft
Taught by: Microsoft
Completed by: Aldo Barillaro by August 21, 2024
4 weeks of study, 3-5 hours/week.
Microsoft
Taught by: Microsoft
Completed by: Aldo Barillaro by August 19, 2024
4 weeks of study, 3-5 hours/week.
Microsoft
Taught by: Microsoft
Completed by: Aldo Barillaro by August 23, 2024
4 weeks of study, 3-5 hours/week.