Google IT Support
Completed by Mark Joshua Concepcion
July 7, 2023
Approximately 6 months at 10 hours a week to completeMark Joshua Concepcion's account is verified. Coursera certifies their successful completion of Google Google IT Support Specialization.
Course Certificates Completed
Technical Support Fundamentals
System Administration and IT Infrastructure Services
The Bits and Bytes of Computer Networking
Operating Systems and You: Becoming a Power User
IT Security: Defense against the digital dark arts
What you will learn
Gain skills required to succeed in an entry-level IT job
Learn to perform day-to-day IT support tasks including computer assembly, wireless networking, installing programs, and customer service
Learn how to provide end-to-end customer support, ranging from identifying problems to troubleshooting and debugging
Learn to use systems including Linux, Domain Name Systems, Command-Line Interface, and Binary Code
Course Certificates
Earned after completing each course in the Specialization
Technical Support Fundamentals
Taught by: Google Career Certificates
Completed by: Mark Joshua Concepcion by May 19, 2023
8 - 10 hours per module
System Administration and IT Infrastructure Services
Taught by: Google Career Certificates
Completed by: Mark Joshua Concepcion by June 24, 2023
8 - 10 hours per module
The Bits and Bytes of Computer Networking
Taught by: Google Career Certificates
Completed by: Mark Joshua Concepcion by May 28, 2023
8 - 10 hours per module
Operating Systems and You: Becoming a Power User
Taught by: Google Career Certificates
Completed by: Mark Joshua Concepcion by June 9, 2023
8 - 10 hours per module
IT Security: Defense against the digital dark arts
Taught by: Google Career Certificates
Completed by: Mark Joshua Concepcion by July 7, 2023
Estimated workload 8-10 hours per module