Business-to-Consumer (B2C) Sales Strategies and Techniques
Completed by Amanda Hasbini
November 1, 2025
2 hours (approximately)
Amanda Hasbini's account is verified. Coursera certifies their successful completion of Business-to-Consumer (B2C) Sales Strategies and Techniques
What you will learn
Demonstrate an understanding of B2C Sales and identify relevant examples.
Apply strategies to identify your target audience.
Demonstrate effective communication and product knowledge to build consumer trust.
Apply basic sales techniques to convert prospects into customers.
Skills you will gain
- Category: Closing (Sales)
- Category: Brand Loyalty
- Category: Rapport Building
- Category: Customer Retention
- Category: General Sales Practices
- Category: Sales Strategy
- Category: Customer Engagement
- Category: Business-To-Consumer
- Category: Product Knowledge
- Category: Oral Expression
- Category: Customer Relationship Building
- Category: Verbal Communication Skills

