Customer Service Fundamentals
Completed by Sergio Juárez González
August 12, 2024
14 hours (approximately)
Sergio Juárez González's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Process Management
- Category: Personal Attributes
- Category: Technical Support and Services
- Category: Communication
- Category: Problem Solving
- Category: Telephone Skills
- Category: Help Desk Support
- Category: Greeting Customers
- Category: Empathy
- Category: Customer experience improvement
- Category: Customer Engagement
- Category: Customer Support

