Customer Success: Conociendo al cliente
Completed by Alan De la Cruz
January 20, 2026
15 hours (approximately)
Alan De la Cruz's account is verified. Coursera certifies their successful completion of Customer Success: Conociendo al cliente
What you will learn
Entender la estrategia de Customer Success o éxito del cliente
Definir el proceso de la estrategia
Gestionar una eficiente relación con el cliente
Skills you will gain
- Category: Leadership
- Category: Customer experience improvement
- Category: Sales Process
- Category: Customer Success Management
- Category: Customer Support
- Category: Performance Metric
- Category: Customer Analysis
- Category: Customer Retention
- Category: Customer Service
- Category: Sales Strategy
- Category: Relationship Management
- Category: Customer Acquisition Management
