Interacting with Customers
Completed by Matthew Letson
February 17, 2025
21 hours (approximately)
Matthew Letson's account is verified. Coursera certifies their successful completion of Interacting with Customers
Skills you will gain
- Category: Company, Product, and Service Knowledge
- Category: Customer Relationship Building
- Category: Cross Selling
- Category: Social Media
- Category: Greeting Customers
- Category: Customer Engagement
- Category: Time Management
- Category: Customer Service
- Category: Conflict Management
- Category: Empathy
- Category: Product Knowledge
- Category: De-escalation Techniques
