Interacting with Customers
Completed by Matthew Letson
February 17, 2025
21 hours (approximately)
Matthew Letson's account is verified. Coursera certifies their successful completion of Interacting with Customers
Skills you will gain
- Category: Company, Product, and Service Knowledge
- Category: De-escalation Techniques
- Category: Product Knowledge
- Category: Cross Selling
- Category: Social Media
- Category: Upselling
- Category: Retail Store Operations
- Category: Customer Relationship Building
- Category: Customer Service
- Category: Conflict Management
- Category: Greeting Customers
- Category: Customer Engagement

