Introduction to Customer Service
Completed by Hailey Reed
March 11, 2025
18 hours (approximately)
Hailey Reed's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: De-escalation Techniques
- Category: Non-Verbal Communication
- Category: Ability To Meet Deadlines
- Category: Problem Solving
- Category: Communication
- Category: Retail Sales
- Category: Root Cause Analysis
- Category: Transaction Processing
- Category: Time Management
- Category: Call Center Experience
- Category: Empathy
- Category: Customer Service

