Introduction to Customer Service
Completed by Yulius Adi Yuwono
April 13, 2025
18 hours (approximately)
Yulius Adi Yuwono's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Customer Service
- Category: Active Listening
- Category: Customer Complaint Resolution
- Category: Conflict Management
- Category: Communication
- Category: Transaction Processing
- Category: Positivity
- Category: Time Management
- Category: Empathy
- Category: Retail Sales
- Category: Greeting Customers
- Category: Root Cause Analysis
