Introduction to Customer Service
Completed by Yulius Adi Yuwono
April 13, 2025
18 hours (approximately)
Yulius Adi Yuwono's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Customer Service
- Category: Active Listening
- Category: Positivity
- Category: Customer Complaint Resolution
- Category: Retail Store Operations
- Category: Greeting Customers
- Category: Root Cause Analysis
- Category: Transaction Processing
- Category: Call Center Experience
- Category: Empathy
- Category: Retail Sales
- Category: De-escalation Techniques

