Lead Management in Salesforce
Completed by Tsz Ki Mak
July 21, 2026
29 hours (approximately)
Tsz Ki Mak's account is verified. Coursera certifies their successful completion of Lead Management in Salesforce
What you will learn
Demonstrate an in-depth knowledge of how sales teams work together during the lead process.
Differentiate between Salesforce objects, fields, and records as they relate to Salesforce data management.
Import data into Salesforce and manage communication with contacts and the qualification of leads.
Skills you will gain
- Category: Sales Prospecting
- Category: Sales Management
- Category: Salesforce
- Category: Campaign Management
- Category: Sales Support
- Category: Sales Process
- Category: Promotions and Campaigns
- Category: Sales Development
- Category: Sales Enablement
- Category: Sales Operations
- Category: Data Import/Export
- Category: Customer Relationship Management (CRM) Software
