Introduction to Customer Service
Completed by Fatemeh Hosseini
November 17, 2025
18 hours (approximately)
Fatemeh Hosseini's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Retail Store Operations
- Category: Greeting Customers
- Category: Transaction Processing
- Category: Retail Sales
- Category: Root Cause Analysis
- Category: Empathy
- Category: Time Management
- Category: Call Center Experience
- Category: Positivity
- Category: Active Listening
- Category: Customer Complaint Resolution
- Category: Non-Verbal Communication

