Customer Service Fundamentals
Completed by Crystal Pierce
January 18, 2025
14 hours (approximately)
Crystal Pierce's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Telephone Skills
- Category: Process Management
- Category: Communication
- Category: Personal Attributes
- Category: Technical Support and Services
- Category: Greeting Customers
- Category: Empathy
- Category: Customer experience improvement
- Category: Customer Engagement
- Category: Customer Support
- Category: Problem Solving
- Category: Help Desk Support
