The DMAIC Framework - Define and Measure Phase
Completed by REMONDE JOANA DOMINIQUE
March 15, 2025
9 hours (approximately)
REMONDE JOANA DOMINIQUE's account is verified. Coursera certifies their successful completion of The DMAIC Framework - Define and Measure Phase
What you will learn
Define specific, measurable, achievable, relevant, and time-bound (SMART) project goals and objectives.
Analyze the voice of the customer (VOC) data to translate it to critical to quality (CTQ) parameters.
Explain process mapping and define key performance metrics.
Plan data collection activities to quantify the performance of the process.
Skills you will gain
- Category: Performance Measurement
- Category: Lean Six Sigma
- Category: Work Breakdown Structure
- Category: Performance Metric
- Category: Data Analysis
- Category: Scope Management
- Category: Statistical Analysis
- Category: Performance Analysis
- Category: Data Collection
- Category: Project Management
- Category: Project Schedules
- Category: Statistical Methods
