Customer Success: Conociendo al cliente
Completed by CHARITO DEL ROCIO GARCIA MENDEZ
November 20, 2024
15 hours (approximately)
CHARITO DEL ROCIO GARCIA MENDEZ's account is verified. Coursera certifies their successful completion of Customer Success: Conociendo al cliente
What you will learn
Entender la estrategia de Customer Success o éxito del cliente
Definir el proceso de la estrategia
Gestionar una eficiente relación con el cliente
Skills you will gain
- Category: Business Metrics
- Category: Customer Acquisition Management
- Category: Customer Relationship Management (CRM) Software
- Category: Customer experience strategy (CX)
- Category: Customer Relationship Management
- Category: Customer Relationship Building
- Category: Customer Support
- Category: Performance Metric
- Category: Customer Analysis
- Category: General Sales Practices
- Category: Relationship Management
- Category: Customer Success Management
