Negotiation Skills and Effective Communication
Completed by Shahasra Paul
September 28, 2026
26 hours (approximately)
Shahasra Paul's account is verified. Coursera certifies their successful completion of Negotiation Skills and Effective Communication
What you will learn
Implement the key negotiation skills and styles to carry out effective negotiations and reach satisfactory agreements.
Adopt communication techniques that improve relationships and stimulate cooperation between the parties involved.
Develop critical thinking to manage emotions and resolve conflicts in a constructive way.
Skills you will gain
- Category: Active Listening
- Category: Emotional Intelligence
- Category: De-escalation Techniques
- Category: Relationship Building
- Category: Negotiation
- Category: Communication Strategies
- Category: Conflict Management
- Category: Communication
- Category: Interpersonal Communications
