Customer Service Fundamentals
Completed by CHINYERE NWANKWO
May 13, 2026
14 hours (approximately)
CHINYERE NWANKWO's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Client Support
- Category: Service Management
- Category: Telephone Skills
- Category: Critical Thinking and Problem Solving
- Category: Customer Complaint Resolution
- Category: Customer experience improvement
- Category: Empathy
- Category: Service Level
- Category: Customer Service
- Category: Customer and Client Support
- Category: Customer Engagement
- Category: Customer Support

