Lead Management in Salesforce
Completed by Jerry Johnson
March 15, 2026
29 hours (approximately)
Jerry Johnson's account is verified. Coursera certifies their successful completion of Lead Management in Salesforce
What you will learn
Demonstrate an in-depth knowledge of how sales teams work together during the lead process.
Differentiate between Salesforce objects, fields, and records as they relate to Salesforce data management.
Import data into Salesforce and manage communication with contacts and the qualification of leads.
Skills you will gain
- Category: Promotions and Campaigns
- Category: Sales Management
- Category: Sales Support
- Category: Campaign Management
- Category: Sales Prospecting
- Category: Customer Relationship Management (CRM) Software
- Category: Sales Pipelines
- Category: Data Entry
- Category: Data Import/Export
- Category: Sales Operations
- Category: Sales Process
- Category: Prospecting and Qualification
