Customer Service Fundamentals
Completed by CHIOMA ADAOBI OGUEKWE
April 14, 2022
14 hours (approximately)
CHIOMA ADAOBI OGUEKWE's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Telephone Skills
- Category: Empathy
- Category: Customer experience improvement
- Category: Technical Support and Services
- Category: Customer Support
- Category: Help Desk Support
- Category: Communication
- Category: Customer Service
- Category: Personal Attributes
- Category: Customer Engagement
- Category: Process Management
- Category: Service Level
