Understanding User Needs
Completed by Natalie Reid
January 20, 2026
10 hours (approximately)
Natalie Reid's account is verified. Coursera certifies their successful completion of Understanding User Needs
What you will learn
Understand user needs assessments and qualitative research
Learn an end-to-end methodology for qualitative research
Explore good practices for conducting semi-structured interviews, in-situ observation, and affinity walls
Skills you will gain
- Category: Research Methodologies
- Category: Design Research
- Category: User Research
- Category: UI/UX Research
- Category: Research Design
- Category: Qualitative Research
- Category: Data Collection
- Category: Human Centered Design
- Category: Research
- Category: Needs Assessment
- Category: Human Computer Interaction
- Category: User Experience
