Interacting with Customers
Completed by Kayla Lynn Falls
November 17, 2024
21 hours (approximately)
Kayla Lynn Falls's account is verified. Coursera certifies their successful completion of Interacting with Customers
Skills you will gain
- Category: Product Knowledge
- Category: Communication
- Category: De-escalation Techniques
- Category: Transaction Processing
- Category: Company, Product, and Service Knowledge
- Category: Conflict Management
- Category: Customer Service
- Category: Customer Engagement
- Category: Greeting Customers
- Category: Empathy
- Category: Upselling
- Category: Retail Store Operations
