Customer Service Fundamentals
Completed by Sonali Soundar Raj
October 1, 2024
14 hours (approximately)
Sonali Soundar Raj's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Empathy
- Category: Customer experience improvement
- Category: Personal Attributes
- Category: Technical Support and Services
- Category: Process Management
- Category: Communication
- Category: Telephone Skills
- Category: Problem Solving
- Category: Help Desk Support
- Category: Greeting Customers
- Category: Customer Engagement
- Category: Customer Support
