Customer Service Fundamentals
Completed by Sonali Soundar Raj
October 1, 2024
14 hours (approximately)
Sonali Soundar Raj's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer Complaint Resolution
- Category: Customer Relationship Management
- Category: Customer experience improvement
- Category: Empathy
- Category: Telephone Skills
- Category: Customer Support
- Category: Customer Engagement
- Category: Help Desk Support
- Category: Problem Solving
- Category: Greeting Customers
- Category: Personal Attributes
- Category: Communication

