Customer Service Fundamentals
Completed by Ifeoma Cleopatra Chukwueloka
December 22, 2023
14 hours (approximately)
Ifeoma Cleopatra Chukwueloka 's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Process Management
- Category: Personal Attributes
- Category: Communication
- Category: Customer Support
- Category: Customer experience improvement
- Category: Telephone Skills
- Category: Empathy
- Category: Technical Support and Services
- Category: Help Desk Support
- Category: Customer Engagement
- Category: Problem Solving
- Category: Greeting Customers

