Customer Service Fundamentals
Completed by Jessica Pippin
June 11, 2024
14 hours (approximately)
Jessica Pippin's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Telephone Skills
- Category: Customer experience improvement
- Category: Customer Engagement
- Category: Service Level
- Category: Customer Service
- Category: Customer and Client Support
- Category: Problem Solving
- Category: Customer Support
- Category: Process Management
- Category: Personal Attributes
- Category: Technical Support and Services
- Category: Communication

