Call Center Customer Service
Completed by Felecia Williams
May 13, 2025
19 hours (approximately)
Felecia Williams's account is verified. Coursera certifies their successful completion of Call Center Customer Service
Skills you will gain
- Category: Problem Solving
- Category: Teamwork
- Category: Personal Development
- Category: Customer Complaint Resolution
- Category: Telephone Skills
- Category: Verbal Communication Skills
- Category: Customer experience improvement
- Category: Call Center Experience
- Category: Communication
- Category: Data Entry
- Category: Time Management
- Category: Performance Metric

