Call Center Customer Service
Completed by Felecia Williams
May 13, 2025
19 hours (approximately)
Felecia Williams's account is verified. Coursera certifies their successful completion of Call Center Customer Service
Skills you will gain
- Category: Verbal Communication Skills
- Category: Call Center Experience
- Category: Data Entry
- Category: Communication
- Category: Greeting Customers
- Category: De-escalation Techniques
- Category: Customer Data Management
- Category: Customer Service
- Category: Inbound Calls
- Category: Customer Complaint Resolution
- Category: Telephone Skills
- Category: Teamwork

