Call Center Customer Service
Completed by Felecia Williams
May 13, 2025
19 hours (approximately)
Felecia Williams's account is verified. Coursera certifies their successful completion of Call Center Customer Service
Skills you will gain
- Category: Telephone Skills
- Category: Customer Complaint Resolution
- Category: Communication
- Category: Greeting Customers
- Category: Data Entry
- Category: Call Center Experience
- Category: Inbound Calls
- Category: De-escalation Techniques
- Category: Customer Data Management
- Category: Customer Service
- Category: Time Management
- Category: Teamwork

