Technical Support Fundamentals
Completed by Eric Lay
January 1, 2026
18 hours (approximately)
Eric Lay's account is verified. Coursera certifies their successful completion of Technical Support Fundamentals
Skills you will gain
- Category: Network Support
- Category: Technical Writing
- Category: Desktop Support
- Category: Information Technology
- Category: Hardware Troubleshooting
- Category: Customer Support
- Category: Computer Networking
- Category: Package and Software Management
- Category: Software Documentation
- Category: General Networking
- Category: Technical Support and Services
- Category: Help Desk Support

