Introduction to Customer Service
Completed by Jessica Lavan-Brunetti
March 5, 2024
18 hours (approximately)
Jessica Lavan-Brunetti's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Active Listening
- Category: Positivity
- Category: Customer Service
- Category: Conflict Management
- Category: Customer Complaint Resolution
- Category: Empathy
- Category: Time Management
- Category: Problem Solving
- Category: Greeting Customers
- Category: Retail Store Operations
- Category: Retail Sales
- Category: Root Cause Analysis
