Customer Service Fundamentals
Completed by Paola Regazzoni
January 29, 2024
14 hours (approximately)
Paola Regazzoni's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Help Desk Support
- Category: Greeting Customers
- Category: Customer Service
- Category: Customer and Client Support
- Category: Service Level
- Category: Customer Engagement
- Category: Customer Support
- Category: Process Management
- Category: Personal Attributes
- Category: Technical Support and Services
- Category: Communication
- Category: Customer experience improvement
