Customer Service Fundamentals
Completed by Paola Regazzoni
January 29, 2024
14 hours (approximately)
Paola Regazzoni's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Telephone Skills
- Category: Technical Support and Services
- Category: Empathy
- Category: Customer experience improvement
- Category: Customer and Client Support
- Category: Help Desk Support
- Category: Customer Service
- Category: Process Management
- Category: Communication
- Category: Personal Attributes
- Category: Customer Support
- Category: Customer Engagement
