Customer Service Fundamentals
Completed by Okikioluwa Godwin Sodimu
August 4, 2020
14 hours (approximately)
Okikioluwa Godwin Sodimu's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Process Management
- Category: Personal Attributes
- Category: Technical Support and Services
- Category: Communication
- Category: Problem Solving
- Category: Telephone Skills
- Category: Help Desk Support
- Category: Greeting Customers
- Category: Empathy
- Category: Customer experience improvement
- Category: Customer Engagement
- Category: Customer Support
