Customer Service Fundamentals
Completed by Okikioluwa Godwin Sodimu
August 4, 2020
14 hours (approximately)
Okikioluwa Godwin Sodimu's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Process Management
- Category: Personal Attributes
- Category: Communication
- Category: Customer Support
- Category: Customer experience improvement
- Category: Telephone Skills
- Category: Empathy
- Category: Technical Support and Services
- Category: Help Desk Support
- Category: Customer Engagement
- Category: Problem Solving
- Category: Greeting Customers
