Salesforce Basics
Completed by Naman Dave
July 8, 2022
4 hours (approximately)
Naman Dave's account is verified. Coursera certifies their successful completion of Salesforce Basics
What you will learn
Customize Salesforce functionality to meet specific team needs.
'Access, navigate, and transition between Lightning and Classic Salesforce interfaces.
Create customer, partner, and employee communities for business engagement.
Manage customer data and relationships within the Salesforce CRM platform.
Skills you will gain
- Category: Cloud-Based Integration
- Category: Marketing Management
- Category: Data Management
- Category: Security Management
- Category: Sales Enablement
- Category: Account Management
- Category: Customer Communications Management
- Category: Marketing Automation
- Category: Data Security
- Category: Customer Relationship Management
- Category: Customer Engagement
- Category: User Accounts
