Call Center Customer Service
Completed by Yoong Sheng Lim
July 3, 2024
19 hours (approximately)
Yoong Sheng Lim's account is verified. Coursera certifies their successful completion of Call Center Customer Service
Skills you will gain
- Category: Record Keeping
- Category: Call Center Experience
- Category: Verbal Communication Skills
- Category: Data Entry
- Category: Customer experience improvement
- Category: Communication
- Category: Greeting Customers
- Category: Inbound Calls
- Category: Customer Data Management
- Category: Teamwork
- Category: Personal Development
- Category: Performance Metric

