Lead Management in Salesforce
Completed by Kristin Gambell
November 25, 2025
29 hours (approximately)
Kristin Gambell's account is verified. Coursera certifies their successful completion of Lead Management in Salesforce
What you will learn
Demonstrate an in-depth knowledge of how sales teams work together during the lead process.
Differentiate between Salesforce objects, fields, and records as they relate to Salesforce data management.
Import data into Salesforce and manage communication with contacts and the qualification of leads.
Skills you will gain
- Category: Sales Development
- Category: Sales Enablement
- Category: Sales Prospecting
- Category: Sales Support
- Category: Campaign Management
- Category: Promotions and Campaigns
- Category: Sales Management
- Category: Customer Relationship Management (CRM) Software
- Category: Data Entry
- Category: Sales Pipelines
- Category: Lead Generation
- Category: Prospecting and Qualification
