Customer Service Fundamentals
Completed by Danielle Hudgins
April 19, 2026
14 hours (approximately)
Danielle Hudgins's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Service Level
- Category: Customer Service
- Category: Customer and Client Support
- Category: Customer experience improvement
- Category: Empathy
- Category: Technical Support and Services
- Category: Customer Support
- Category: Problem Solving
- Category: Telephone Skills
- Category: Greeting Customers
- Category: Personal Attributes
- Category: Communication

