Salesforce Basics
Completed by Adrian Dietrichs
July 2, 2024
4 hours (approximately)
Adrian Dietrichs's account is verified. Coursera certifies their successful completion of Salesforce Basics
What you will learn
Customize Salesforce functionality to meet specific team needs.
'Access, navigate, and transition between Lightning and Classic Salesforce interfaces.
Create customer, partner, and employee communities for business engagement.
Manage customer data and relationships within the Salesforce CRM platform.
Skills you will gain
- Category: Security Management
- Category: Sales Enablement
- Category: User Accounts
- Category: Marketing Automation
- Category: Cloud-Based Integration
- Category: Marketing Management
- Category: Customer Success Management
- Category: Automation
- Category: Sales Process
- Category: Sales Development
- Category: Customer Relationship Management
- Category: Customer Engagement
