Marketing analytics: Know your customers
Completed by Shamyan Wahbi Rasheed
October 14, 2024
20 hours (approximately)
Shamyan Wahbi Rasheed's account is verified. Coursera certifies their successful completion of Marketing analytics: Know your customers
What you will learn
Analyse the concept of customer value and its importance to an organisation.
Explore the types of customer data that are collected, both by traditional and digital methods.
Examine the tools used and determine what works best to solve which problem.
Use customer data to both understand the current situation and develop and drive strategy.
Skills you will gain
- Category: Customer Engagement
- Category: Consumer Behaviour
- Category: Data Analysis Software
- Category: Digital Marketing
- Category: Big Data
- Category: Customer Data Management
- Category: Data Analysis
- Category: Analytics
- Category: Social Media Marketing
- Category: Marketing Analytics
- Category: Marketing Effectiveness
- Category: Digital Media Strategy
